Learn the details of your
Avoid losing customers! Let us analyze your product’s reviews to identify problems and issues that your customers are experiencing.
The Datafyer Cloud helps companies identify how customers are using their products by analyzing product reviews and customer feedback. Start diagnosing problems in your product’s user experience today and make the necessary changes to improve your overall customer satisfaction.
How It Works
Collect Reviews
Datafyer gathers product reviews from popular online retailers around the world.
Analyze Sentiment
Datafyer evaluates and applies a sentiment score to each individual phrase.
Categorize Data
Datafyer classifies each individual phrase across hundreds of product categories.
Review Reports
Datafyer provides a detailed customer experience analysis of your products.
Datafyer Cloud Features
Competitor Analysis
Discover ways to attract customers away from your competition and find opportunities to improve your company through Competitive Analysis.
Star Rating Analysis
Listen to your customers to learn why they rated your product and pinpoint common user experience problems through Star Rating Analysis.
Survey & Support Analysis
Learn how your consumers feel about your customer support and how they would like your customer service to improve with Surveys & Support Analysis.
Trend Analysis
Track your customer experience trends over the course of time and distinguish between short-lived fads and long-term success with Trend Analysis.
Pricing for the Datafyer Cloud starts at $1 per product, per day.
Our goal is to help you gain
a better understanding of
your customer experience.
We’re on a mission to completely innovate how companies understand their Customer Experience. Our experts will help guide you to a new level of customer satisfaction through the Datafyer Cloud. Our vision is backed by our 26 years of experience and over 15,000 products tested.