Hear the voice of the customer with the Datafyer Cloud

How It Works

Collect

Datafyer gathers product reviews from popular online retailers around the world.

Analyze

Datafyer evaluates and applies a sentiment score to each individual phrase.

Categorize

Datafyer classifies each individual phrase across hundreds of product categories.

Report

Datafyer provides a detailed customer experience analysis of your products.

Improve Your Online Ratings

We help large enterprises to small businesses monitor and analyze online product reviews. Our platform understands the voice of the customer, helping you know every issue your customers are encountering in real-time. This will help you improve your products and services, raise your online ratings, retain current customers and attract new ones.

Hear the voice of the customer and improve online star ratings with the Datafyer Cloud

Datafyer Cloud Features

Our platform includes these customer experience and sentiment analysis tools.

Competitor Analysis with the Datafyer Cloud

Learn how to attract customers from your competition and find opportunities to improve to meet the demands of the marketplace.

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Star Rating Analysis with the Datafyer Cloud

Learn why your customers rated your product and the correlation to their customer experience with your product.

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Surveys & Customer Support Analysis with the Datafyer Cloud

Learn the sentiment of how your customers felt after contacting your customer service and support department.

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Trend Analysis with the Datafyer Cloud

Learn your consumer trends by tracking customer satisfaction over the course of time by monitoring online product reviews.

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What’s Included

Our all-inclusive plans deliver review data and sentiment analysis so you can provide the best customer experience possible.

  • Real-time product review data from popular online retailers and websites.
  • Exhaustive customer experience analysis that helps you identify every issue or problem that your customers may encounter.
  • Sentiment analysis reports that outline the feelings of your customers towards your products.
What's included with the Datafyer Cloud

Datafyer Cloud Pricing

Get started listening to the voice of the customer today, view our plans below.

Standard

$ 1

Per Product, Per Day
  • Monitor reviews from 10 sources
  • Monitor 25 product categories
  • Sentiment Analysis
  • Product Review Data
  • Competitor Analysis
  • Star Rating Analysis
  • Surveys & Support Analysis
  • Trend Analysis
Get Started

Plus

$ 2

Per Product, Per Day
  • Monitor reviews from 20 sources
  • Monitor 50 product categories
  • Sentiment Analysis
  • Product Review Data
  • Competitor Analysis
  • Star Rating Analysis
  • Surveys & Support Analysis
  • Trend Analysis
Get Started

Premium

$ 3

Per Product, Per Day
  • Monitor reviews from 50 sources
  • Monitor 100 product categories
  • Sentiment Analysis
  • Product Review Data
  • Competitor Analysis
  • Star Rating Analysis
  • Surveys & Support Analysis
  • Trend Analysis
Get Started

Enterprise

$ Call

For Pricing
  • Monitor reviews from over 50 sources
  • Monitor over 100 product categories
  • Sentiment Analysis
  • Product Review Data
  • Competitor Analysis
  • Star Rating Analysis
  • Surveys & Support Analysis
  • Trend Analysis
Get Started