How It Works
Collect
Datafyer gathers product reviews from popular online retailers around the world.
Analyze
Datafyer evaluates and applies a sentiment score to each individual phrase.
Categorize
Datafyer classifies each individual phrase across hundreds of product categories.
Report
Datafyer provides a detailed customer experience analysis of your products.
We help large enterprises to small businesses monitor and analyze online product reviews. Our platform understands the voice of the customer, helping you know every issue your customers are encountering in real-time. This will help you improve your products and services, raise your online ratings, retain current customers and attract new ones.
Datafyer Cloud Features
Our platform includes these customer experience and sentiment analysis tools.
Learn how to attract customers from your competition and find opportunities to improve to meet the demands of the marketplace.
Learn why your customers rated your product and the correlation to their customer experience with your product.
Learn the sentiment of how your customers felt after contacting your customer service and support department.
Learn your consumer trends by tracking customer satisfaction over the course of time by monitoring online product reviews.
What’s Included
Our all-inclusive plans deliver review data and sentiment analysis so you can provide the best customer experience possible.
- Real-time product review data from popular online retailers and websites.
- Exhaustive customer experience analysis that helps you identify every issue or problem that your customers may encounter.
- Sentiment analysis reports that outline the feelings of your customers towards your products.
Datafyer Cloud Pricing
Get started listening to the voice of the customer today, view our plans below.
Standard
$ 1
Per Product, Per Day- Monitor reviews from 10 sources
- Monitor 25 product categories
- Sentiment Analysis
- Product Review Data
- Competitor Analysis
- Star Rating Analysis
- Surveys & Support Analysis
- Trend Analysis
Plus
$ 2
Per Product, Per Day- Monitor reviews from 20 sources
- Monitor 50 product categories
- Sentiment Analysis
- Product Review Data
- Competitor Analysis
- Star Rating Analysis
- Surveys & Support Analysis
- Trend Analysis
Premium
$ 3
Per Product, Per Day- Monitor reviews from 50 sources
- Monitor 100 product categories
- Sentiment Analysis
- Product Review Data
- Competitor Analysis
- Star Rating Analysis
- Surveys & Support Analysis
- Trend Analysis
Enterprise
$ Call
For Pricing- Monitor reviews from over 50 sources
- Monitor over 100 product categories
- Sentiment Analysis
- Product Review Data
- Competitor Analysis
- Star Rating Analysis
- Surveys & Support Analysis
- Trend Analysis